According to a New South Wales strata management firm's guide, a property manager looks after tenants of a rental and mainly acts for its owner or landlord. The same guide describes the role as typically based at a real estate agency.
What a property manager does
A New South Wales strata management firm's guide says a property manager usually works through a real estate agency and mainly acts for a property's owner or landlord, and for its tenants. The property can be a house, or a lot or unit in a strata scheme. The role takes in looking after tenants, gathering rent, handling some bills, and arranging repairs and upkeep.
The guide adds that for a unit, the property manager handles repairs and upkeep inside the apartment's airspace, while the strata manager deals with common property. When a tenant raises a strata matter, the property manager passes it to the strata manager. In the guide's account, a tenant usually deals with the strata manager only through the property manager, because the strata manager acts for the lot owners.
Property manager, strata manager and building manager
The New South Wales strata management firm also sets out two other roles that people often confuse with a property manager. It describes a strata manager as a licensed professional who handles the daily running of a strata or community title scheme or building. That work, in its account, covers meetings, strata levies, repairs and upkeep, the scheme's finances and strata insurance. A building manager, also called a caretaker, is described as usually based at the building and carrying out daily cleaning and upkeep. This onsite person reports repairs that are needed to the strata manager.
The guide notes other names for a strata manager: owners corporation manager, strata managing agent, or body corporate manager. Titles vary from state to state. It carries a warning that its content follows the 1996 NSW strata law, not the 2015 Act that took effect on 30 November 2016. The guide suggests checking with a strata manager to confirm the latest requirements.
Where the term turns up
The term also appears in a national rental scheme. A resource for assigning a property manager to a dwelling under the National Rental Affordability Scheme gives a publication date of 1 July 2018 and a last modification date of 22 January 2025.
Questions
- What is a property manager?
- A New South Wales strata management firm's guide describes a property manager as usually working through a real estate agency and mainly acting for a property's owner or landlord, and for its tenants. The role includes looking after tenants, gathering rent, handling some bills, and arranging repairs and upkeep.
- How does a property manager work?
- In the account given by a New South Wales strata management firm, a property manager usually works through a real estate agency and mainly acts for the owner or landlord, and for the tenants. The property can be a house, or a lot or unit in a strata scheme. For a unit, the property manager handles repairs and upkeep inside the apartment's airspace, while the strata manager deals with common property.
- What is the difference between a property manager and a strata manager?
- The New South Wales strata management firm's guide says a strata manager is a licensed professional who handles the daily running of a strata or community title scheme or building. Its account covers meetings, strata levies, repairs and upkeep, the scheme's finances and strata insurance. A property manager, in the same description, usually works through a real estate agency and mainly acts for the owner or landlord, and for the tenants.
- Who does a property manager work for?
- The guide from the New South Wales strata management firm says a property manager usually works through a real estate agency and mainly acts for the owner or landlord, and for the tenants.